Privacy Policy

Last updated: June 25, 2026

1. Introduction

Cloud Foil (operated by Heze Cloud Foil Network Technology Co., Ltd., referred to as Cloud Foil, we, us, or our) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cloudfoil.hair or engage our services.

Cloud Foil is a computer systems design and IT services company registered at B3 Area Building 12 No.1090, Yide City, Kunming South Road, West City Street, Mudan District, Heze, Shandong 274000, China.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide Directly

Contact Information: Name, email address, phone number, company name, and job title when you fill out our contact form or communicate with us.
Project Information: Details about your project requirements, technical specifications, and business needs that you share during consultations.
Account Information: If you create an account on our client portal: username, password hash, and account preferences.

2.2 Information Collected Automatically

Log Data: IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, and other diagnostic data.
Device Information: Device type, operating system, screen resolution, and language preferences.
Cookies and Similar Technologies: Session cookies for website functionality, preference cookies for user experience, and analytics cookies to understand usage patterns.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our computer systems design and IT services.
To respond to your inquiries, provide quotes, and deliver project proposals.
To communicate with you about your projects, account status, and service updates.
To detect, prevent, and address technical issues, security incidents, or fraudulent activity.
To comply with legal obligations and enforce our terms of service.
To analyze website usage trends and improve our online presence.

4. Legal Basis for Processing

Our legal basis for processing your personal data includes:

Contractual Necessity: Processing required to perform a contract with you or to take steps at your request before entering a contract.
Legitimate Interests: Processing for our legitimate business interests, provided your rights do not override those interests.
Consent: Processing based on your explicit consent, which you may withdraw at any time.
Legal Obligation: Processing required to comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

Service Providers: With third-party vendors who assist us in operating our website, conducting our business, or serving our clients — under strict confidentiality agreements.
Legal Requirements: When required by law, court order, or governmental authority.
Business Transfers: In connection with a merger, acquisition, or sale of company assets, subject to standard confidentiality arrangements.
With Your Consent: In any other circumstance with your explicit prior consent.

Our service providers may include:

Service Category	Purpose	Data Shared
Cloud Hosting	Website and application hosting	Log data, form submissions
Email Services	Client communication	Name, email, message content
Analytics	Website usage analysis	Anonymized usage data

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Contact form submissions: Retained for up to 3 years from last communication for business development purposes.
Client project data: Retained for the duration of the engagement plus 5 years for warranty and compliance purposes.
Website logs: Retained for up to 12 months for security and analytics.
Cookies: Session cookies expire when you close your browser; persistent cookies expire per your browser settings or after a maximum of 12 months.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

Transport Layer Security (TLS) encryption for all data in transit.
Encryption at rest for stored personal data.
Access controls limiting personal data access to authorized personnel only.
Regular security assessments and vulnerability testing.
Incident response procedures and breach notification protocols.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction: Request restriction of processing under certain conditions.
Portability: Request transfer of your data to another organization or directly to you.
Objection: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Withdraw previously given consent at any time.

To exercise any of these rights, please contact us at serve@cloudfoil.hair. We will respond within 30 days. We may need to verify your identity before fulfilling your request.

9. Cookies Policy

Our website uses cookies to distinguish you from other users and to improve your experience. Cookies are small text files placed on your device by your web browser.

We use the following types of cookies:

Essential Cookies: Required for the website to function properly. These cannot be disabled.
Functional Cookies: Remember your preferences and choices to enhance your experience.
Analytics Cookies: Help us understand how visitors interact with our website through aggregated, anonymized data.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. For detailed cookie management instructions, refer to your browsers help documentation.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws, including standard contractual clauses where required.

12. Childrens Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the Last updated date. We encourage you to review this policy periodically for any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

14. Contact Information

For questions about this Privacy Policy or to exercise your data rights, contact us at:

Cloud Foil
Heze Cloud Foil Network Technology Co., Ltd.
B3 Area Building 12 No.1090, Yide City
Kunming South Road, West City Street
Mudan District, Heze, Shandong 274000
China

Email: serve@cloudfoil.hair
Phone: +13253585901
Website: www.cloudfoil.hair